The Universal Add-on is not available for the TeamViewer Host.Learn more here: GeneralThis article applies to TeamViewer users using the QuickSupport App to control Android devices running Android 7 or newer remotely.To control an Android device remotely, you need the TeamViewer QuickSupport App anda dedicated add-on for each device/manufacturer installed on the Android device.To control Android devices remotely that do not have such an add-on, you can use the Universal add-on, that has been created to cover all devices with no dedicated add-on.📌Note: The Universal add-on is only available for devices running the TeamViewer QuickSupport App and Android 7 (or newer). Of course, you’ll also need the TeamViewer Universal add-on to get started.Universal Add-On for Android - TeamViewer Support So have you tried the TeamViewer QuickSupport app on Android? If not, you can start right away by downloading it from the Play Store. The expanded support for the universal add-on is a welcome change that should make it easier for you to help your grandparents fix their smartphone issues. Thereafter, each device will have to either install a dedicated TeamViewer add-on for their manufacturer or the universal add-on that covers all devices with no dedicated add-on. To control Android phones remotely, both users will have to install the TeamViewer QuickSupport app on their respective handsets. Until now, the app only supported screen-sharing on most devices.īeing able to control a smartphone remotely is especially important during the current scenario when it would be inadvisable to visit relatives or friends to fix their devices. Another notable change is that the QuickSupport app now offers the ability to fully control an Android device remotely. Some of the leading manufacturers supporting the TeamViewer API include Google (Pixel), Xiaomi, Oppo and more. According to the company, its universal add-on app now supports virtually all Android devices running 7.0 Nougat and above.
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